Terms & Conditions Drop-in Coupon Packs
By purchasing Drop-in Coupon packs for our online Drop-in classes, you agree to the following terms and conditions:
-
Access and Duration:
Coupons for Drop-in classes are sold in packs of 8 coupons, 24 coupons and 48 coupons. These coupons can be used to register for our online Drop-in classes.
These coupons may be used for multiple children, any language (English, French, Spanish), and any level (Fundamental, Intermediate, Advanced).
These coupons will be valid for a limited time. Coupons will become valid on the date of purchase, allowing immediate access to all Drop-in classes.
- The pack of 8 Drop-in Coupons are valid for 40 days following purchase (over 1 month)
- The pack of 24 Drop-in Coupons are valid for 105 days following purchase (over 3 months)
- The pack of 48 Drop-in Coupons are valid for 210 days following purchase (over 6 months)
Coupons cannot be shared. Coupons will only be applied on the Account Owner email used at purchase.
-
Payment plan:
Payment plan options are available on the registration form for the following coupon packs
- The pack of 24 Drop-in Coupons
- The pack of 48 Drop-in Coupons
*Please note there is no payment plan option for the pack of 8 Drop-in Coupons. Full payment must be done at purchase.
The coupons expiration date corresponds to the date of purchase and the plan selected.
-
Drop-in Class Cancelation:
We understand that schedules can vary, and sometimes flexibility is needed. Therefore, we offer drop-in classes and sessions with the following conditions:
- You must cancel your Drop-in class a minimum of 3 hours prior to the start time of the scheduled class time to be able to retrieve your coupons. Once canceled, you will get your coupon back, and will be able to book another class. No refunds for canceled classes.
- Classes canceled within 3 hours will not be rescheduled and not refunded.
- No-Show Policy: Failure to attend a scheduled class without prior notice; will not be rescheduled and not refunded
Classes will only be cancelled by Langmobile for technical reasons beyond our control.
-
Refunds or cancellations of coupons:
If you have taken any classes, refund will be prorated according to the time spent on the program.
- Any cancellation with the 8 Coupon Pack (including having classes registered and passed, prior to the cancellation request): all individual classes that you have registered to prior, will be charged full price.
- Any cancellation with the 24 Coupon Pack (including having classes registered and passed, prior to the cancellation request): all individual classes that you have registered to prior, will be charged at the price of individual classes in the 8 Coupon Pack.
- Any cancellation with the 48 Coupon Pack (including having classes registered and passed, prior to the cancellation request): all individual classes that you have registered to prior, will be charged at the price of individual classes in the 24 Coupon Pack.
We strive to offer the highest quality service and, in the event of any failure, please let us know your concerns.
-
Online Etiquette and Code of Conduct:
To ensure a productive, safe and respectful learning environment, we ask parents and students to adhere to the following guidelines:
- Respect: Encourage your child to show respect towards the teacher and fellow classmates at all times.
- Camera On: Please ensure that your child’s camera remains on throughout the duration of the class. **If your child wishes to keep their camera off during class, please let the teacher know at the start of the class.
- Well-Lit Area: Choose a well-lit and comfortable environment for the class.
- Quiet Place: Select a quiet space free from distractions to optimize the learning experience.
Note that we reserve the right to mute and/or remove the participant from the class if these conditions are not met.
-
Technology Requirements:
To participate in our online classes, students must have access to a reliable internet connection, a compatible device (such as a computer or tablet), and any necessary software or applications.
*If technical issues exist on the participants’ end, Langmobile is not responsible to replace the class.
-
Other considerations :
To ensure your eligibility, please verify that:
- Course registration closes one hour before the start of the course.
- Participants must be within the age range specified for the course.
It is the responsibility of parents or guardians to ensure that their child has access to the necessary technology and a suitable learning environment.
Intellectual property, including teaching materials and videos, is for personal use only.
A privacy policy is in place to protect personal information.
-
Changes to schedule, teachers and terms and conditions :
Course schedules and teachers are subject to change.
We reserve the right to modify these terms and conditions and will inform clients of any changes.
Thank you for choosing our Drop-in Coupon Packs for your child’s online language learning journey!
By purchasing a Coupon Pack, you acknowledge that you have read, understood and accepted these terms and conditions.