Welcome to Langmobile, where we are dedicated to providing the highest quality language classes for children at an affordable price. Our mission is to ensure that every child has access to language learning opportunities that enrich their lives and broaden their horizons.
- Refund and Cancellation Policy
- Cancellations requested 14 days or more before the first class: Eligible for a full refund, less a $15 cancellation fee.
- Cancellations requested 13 days or less before the first class: Eligible for a full refund, less a $25 cancellation fee.
- Once the session has started: Courses are no longer eligible for cancellation or refunds. This includes cancellations made on the day of, or after, the first class.
If Langmobile cancels a class or course, we will offer a rescheduled class or a refund, depending on the circumstances.
- Course Commitment
At Langmobile, we aim to keep our group sizes small while offering our courses at an affordable price. For this reason, enrollment represents a commitment to the full session once the session has started.
There are no credits, refunds, or makeup classes for missed classes during a session.
- Changes to Registration
Before the session starts: If you would like to change your course (level or class day), please contact us by email. We will be happy to assist you, provided that there are still spots available in the desired course.
After the session has started: Please contact us if you would like to request a change. While we will do our best to accommodate your request, changes are not guaranteed, even if spots are available.
- Technology Requirements
To participate in our online classes, students must have access to:
- A reliable internet connection
- A compatible device, such as a computer or tablet
- Any necessary software or applications required to participate in the class
If technical issues occur on the participant’s end and prevent them from participating in the class, Langmobile is not responsible for providing a replacement class or credit.
- Online Etiquette and Code of Conduct
To ensure a productive, safe, and respectful learning environment, we ask parents and students to follow these guidelines:
- Respect: Students are expected to treat their teacher and fellow classmates with respect at all times.
- Camera: Students are expected to keep their cameras on throughout the class. If a student needs or wishes to keep their camera off, please inform the teacher at the beginning of the class.
- Well-lit area: Please choose a well-lit and comfortable space for the class.
- Quiet environment: Please select a quiet space with minimal distractions to help the student get the most out of the class.
Langmobile reserves the right to mute or remove a participant from a class if their behaviour or environment significantly interferes with the learning experience or the experience of other participants.
- Intellectual Property
All materials provided during the classes, including but not limited to lesson plans, worksheets, activities, and recordings, are the intellectual property of Langmobile and may not be reproduced, shared, or distributed without prior written consent.
- Privacy and Data Protection
We are committed to protecting the privacy of our students and their families. Personal information collected during the registration process will be used to provide and administer our services and will not be shared with third parties except as permitted or required by applicable laws or with consent.
- Feedback and Communication
We value feedback from parents and students and welcome any questions, concerns, or suggestions. Please feel free to contact us at any time.
- Agreement
By enrolling your child in a Langmobile group class, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Thank you for choosing Langmobile for your child’s language learning journey. We look forward to helping them build their confidence and develop their English skills!
